Accessibility Statement
Effective Date: 4/11/2025
1. What Web Accessibility Means
An accessible website allows visitors with disabilities to browse and interact with the site with the same or a similar level of ease and enjoyment as other users. This can be achieved through the capabilities of the user’s system, assistive technologies, and thoughtful website design.
2. Our Commitment to Accessibility
Rawi Fitness is committed to ensuring that our website and services are accessible to as many people as possible, regardless of ability or technology. This commitment aligns with our legal obligations under the Equality Act 2010, which requires UK organisations to make reasonable adjustments to ensure that disabled individuals are not at a disadvantage.
Our goal is to provide a website experience that is inclusive and user-friendly, enabling all users - including those with disabilities - to access content with a similar level of ease and enjoyment.
We aim to meet the standards set out in the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
3. Accessibility Features of This Website
To improve accessibility across our site, we have implemented a range of adaptations, including:
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Compatibility with assistive technologies such as screen readers and keyboard navigation.
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Primary site language setting to support accurate screen reader pronunciation.
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Clear and consistent heading structures to improve content flow.
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Logical content order on all pages to enhance keyboard and screen reader usability.
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Descriptive alternative text for all relevant images.
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Colour contrast that meets WCAG 2.2 contrast ratio requirements for visual accessibility.
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Minimal use of animations and the option to disable them where possible.
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Accessible alternatives for media content (e.g. captions, transcripts, alternative formats).
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Optimisation for various screen sizes and devices (desktop, tablet, and mobile).
We have used a combination of automated accessibility tools and manual testing — including NVDA (Non-Visual Desktop Access), VoiceOver, and keyboard-only navigation — to identify and resolve barriers to accessibility.
4. Scope and Limitations
Third-Party Content
At present, there is no third-party embedded content on our website (e.g. maps, video players, booking widgets) that is outside our control. If this changes in the future, we will update this section accordingly.
Physical Accessibility (Mobile Personal Training)
As a mobile personal training service, we aim to make our sessions and communication accessible to individuals with disabilities or additional needs where reasonably and practically possible.
Our current accessibility arrangements include:
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Location flexibility: Sessions can be held in accessible indoor gyms (subject to trainer access), private homes, or public/private spaces with step-free access and safe surfaces.
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Client-led selection: Clients are encouraged to choose or agree with Rawi Fitness locations they find comfortable and accessible. We are happy to advise on wheelchair-accessible or mobility-friendly venues.
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Home visits: In-home sessions can be adapted to individual spaces and needs. Clients are responsible for ensuring their home environment is safe and accessible. We can offer guidance or help with reasonable arrangements (e.g. assistive equipment, support person).
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Communication support: All communication can be provided in alternative formats on request, including large print, visual summaries, or audio formats.
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Inclusive training methods: Sessions can be adapted for a wide range of physical, sensory, or cognitive needs, focusing on comfort, safety, and empowerment.
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Accessible booking and support: Clients can request assistance or book sessions via phone, email, or messaging. Our aim is to make this process straightforward and accessible.
Please note: For sessions in public or outdoor spaces, physical elements like parking or restrooms are the client’s responsibility.
5. Feedback and Contact Information
We welcome feedback on the accessibility of our website and services. If you:
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Encounter accessibility issues;
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Require content in an alternative format (e.g. large print, audio, or easy read);
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Need further support using the website or accessing our services
6. Please contact:
Accessibility Coordinator: Rory McDonald
Phone: 07769 282311
Email: rory@rawifitness.info
We aim to respond to accessibility-related requests or queries within 5 working days.
7. Escalation Process
If you are dissatisfied with our response or require further support, you can contact the Equality Advisory and Support Service (EASS):
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Telephone: 0808 800 0082
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Textphone: 0808 800 0084
8. Statement Review
We review our site accessibility and statement annually or when major changes are made to our website or services. We are committed to continuous improvement.
This accessibility statement was last updated on 4/11/2025.